77dbd Privacy Policy
77dbd treats the protection of your personal information as its highest priority. This policy explains how your information is collected, used, and kept safe.
Introduction and Scope
77dbd ("we", "us", or "the platform") respects your privacy and is committed to protecting your personal information. This Privacy Policy ("Policy") explains what information is collected from you when you use 77dbd's website, mobile application, and related services, how that information is used, and how it is kept secure.
This Policy applies to all users of 77dbd — both registered members and website visitors. By using our platform, you agree to the terms of this Privacy Policy. If you do not agree with any of the terms, please refrain from using the platform.
What Information We Collect
77dbd may collect the types of information listed below in order to provide you with the best possible service and to ensure the security of the platform.
Personal Identity Information
Information collected during account creation and verification:
- Full name and date of birth
- Email address
- National ID card or passport details (for KYC verification)
- Username and password (stored in encrypted form)
Financial Information
Information required for processing transactions:
- bKash, Nagad, Rocket, or Upay account numbers
- Bank account details (for bank transfers)
- Deposit and withdrawal history
- Transaction amounts and dates
Gaming Activity Information
Information used to improve the quality of our services:
- Game play history and betting details
- Time spent on the platform
- Preferred game categories
- Bonus and promotion usage history
Technical Information
For platform security and performance:
- IP address and device information
- Browser type and operating system
- Cookies and session data
- Login and logout timestamps
How Your Information Is Used
77dbd uses your information only for legitimate purposes. Your information is not used for any reason other than those listed below.
- Account Management: To create, verify, and maintain your account.
- Service Delivery: To carry out gaming, betting, and financial transactions smoothly.
- KYC and Fraud Prevention: To verify identity and detect unlawful activity.
- Customer Support: To resolve your complaints and issues via live chat and email.
- Promotional Communications: To inform you about bonuses, offers, and updates with your consent.
- Service Improvement: To analyse user experience and further improve the platform.
- Responsible Gaming: To identify excessive gaming behaviour and provide necessary support.
- Legal Obligations: To comply with applicable laws, regulations, and regulatory authority directives.
Cookies and Tracking Technologies
77dbd uses cookies and similar technologies to improve your browsing experience and ensure the functionality of the platform.
4.1 Types of Cookies
Essential Cookies
Indispensable for the core functionality of the platform. Used to maintain login sessions, security verification, and financial transactions.
Functional Cookies
Help remember your preferences — such as language selection, game settings, and so on. These can be disabled.
Analytics Cookies
Help improve the service by analysing user behaviour. Data is collected in anonymised form.
4.2 Cookie Controls
You can accept or reject cookies at any time by changing your browser settings. Please note that disabling essential cookies may cause some features of the platform to stop working properly.
Information Sharing with Third Parties
77dbd never sells your personal information. However, information may be shared with trusted third parties in the limited circumstances listed below.
Service Provider Partners
Only the necessary information is shared with payment processors (bKash, Nagad, Rocket, etc.), technology infrastructure providers, and game software suppliers. These partners operate under strict confidentiality agreements.
Legal Obligations
Where disclosure of information is legally required to comply with a court order, government authority directive, or applicable law, we will do so. In such cases we will provide only the information that is legally required.
Business Transfers
In the event of a business merger, acquisition, or restructuring, your information may be transferred to the new authority. You will be informed in such cases, and the same protections under this Privacy Policy will continue to apply.
Fraud Prevention
If fraud, money laundering, or any other unlawful activity is suspected, the necessary information may be shared with the relevant authorities or financial security agencies.
Data Security Measures
77dbd applies industry-standard technical and administrative measures to protect your personal and financial information.
- SSL Encryption: Our entire website is secured with SSL/TLS encryption, which protects your information from third parties while it is transmitted over the internet.
- Password Hashing: Your password is never stored in plain text — it is kept in encrypted form using a strong hashing algorithm.
- Secure Servers: Our data is stored in secured data centres equipped with firewalls, intrusion detection systems, and regular security audits.
- Access Controls: Only authorised staff are granted access to the necessary information, and all access activity is logged.
- Regular Backups: Data is backed up regularly so that information is not lost in the event of a technical issue.
- Staff Training: Our staff are trained in best practices for privacy protection and are bound by strict confidentiality agreements.
Data Retention Period
77dbd retains your information only for as long as necessary or as required by law.
7.1 Criteria for Determining Retention Periods
- Information for active accounts is retained for the duration of the account.
- Financial transaction information is retained for the period required under legal obligations.
- After an account is closed or deleted, certain information may be retained for a limited period for security and fraud prevention purposes.
- Once the specified retention period has ended, information is securely deleted or anonymised.
Your Privacy Rights
77dbd believes every user should have control over their own information. Your rights are described below.
Right to Access
You have the right to know what information we hold about you and to receive a copy of it.
Right to Rectification
If any of your information is incorrect or incomplete, you may request that it be corrected or updated.
Right to Erasure
In certain circumstances you may request that your information be deleted, unless a legal obligation requires it to be retained.
Right to Object to Processing
You have the right to object to the processing of your information for marketing or profiling purposes.
Right to Data Portability
You may request your information in a structured, readable format and ask for it to be transferred elsewhere.
Right to Restrict Processing
In certain circumstances you may request that the processing of your information be temporarily suspended.
Protection of Minors
77dbd is for users aged 21 and above only. Our platform does not intentionally collect information from anyone under the age of 21. An age verification process is carried out at the time of account registration.
If we learn that someone under the age of 21 has opened an account, we will immediately close that account and delete the associated information. If you are aware of an account belonging to a minor, please notify our support team.
Changes and Updates to This Policy
77dbd may update this Privacy Policy from time to time. Changes may be made due to applicable law, changes in technology, or improvements to the platform's services.
If any significant changes are made, we will notify you by email or by posting a notice on the platform. The date of each change will be shown at the top of this page as the "Last Updated" date.
If you continue to use the platform after any changes, it will be assumed that you have agreed to the updated policy. We therefore recommend visiting this page regularly.
10.1 Previous Versions
If you need a previous version of this policy, please contact our support team. We keep records of previous versions.
Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy, or if you wish to exercise any rights relating to your information, please get in touch with us.
Contact Us
24/7 Live Chat — Get support directly in Bengali
Privacy-related requests are usually answered within 30 business days.